ATS SUPPORT

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Credentials

Reed Van Hoosear
Owner / Operator Axiom Technology Systems, LLC

PROFILE 

Motivated, personable business owner with 12 years IT consulting and network administration experience. Adept with small and mid-sized business networks and respective needs. Diplomatic and tactful with business owners and employees at all levels.

Provide onging technical expertise and support for a wide variety of clientele.   Accustomed to operating within smaller budgets, consistently keeping pricing and cost to a minimum without compromising quality or results. 

SKILLS SUMMARY 

    u        WindowsTM 2008 Server + SBS
    u        WindowsTM 2003 Server + SBS
    u        MS Exchange | Outlook
    u        WindowsTM Terminal Services
    u        WindowsTM XP | Vista | 7
    u        AppleTM OSX
    u        Google AppsTM Premier Edition

u        LAN / WAN | Routers | Firewalls

u        DNS | WINS | TCP/IP | Active Directory

u        Remote and Telephone support

u        Hardware Troubleshooting / Repair

u        End User Support / Training

u        Remote Access | VPN | RWW | RDP

u        Wireless Networks | Access Points

u        Data Backup | Recovery | Compliance


PROFESSIONAL EXPERIENCE 

Owner / consultant [Axiom Technology Systems, LLC] 2003 – present 

    u        Network consulting, administration and support for a loyal and growing client base  

    u        Vendor coordination with telco providers, contractors and proprietary software vendors

    u        Built a strong client base with approximately 80% referral business

    u        Successful administration over multiple networks utilizing a wide variety of current technology

    u        Strong skills with Microsoft server products, including SBS, exchange, OWA, RWW

    u        Specialization in connecting remote / branch / home offices for centralized computing

    u        Completed multiple blade center and optical storage implementation for NASA / Lockheed Martin

    u        Remote access to all clients providing quick and convenient resolution for many operating issues

    u        Implementation of new business technology models utilizing Google Apps

    u        Experience with wide variety of businesses, technologies and vendor / contract / hosted services

Consultant [CBC, Inc] 2000 – 2003 

    u          Network consulting, administration and support for CBC Atlanta client base  

    u          Internal organizational projects including database and network layout diagrams

         u     Onsite, remote and telephone support for clients + vendor coordination / liason


  Systems Analyst [MetLife Insurance Company] 1997 – 1999

            u       Support / maintain IVR systems for MetLife DCG call center.  IVR systems provided 401K, investment information and fund transfer services for many top  fortune 500 companies.

Education

          
    u       
Bachelor of Science + Audio Engineering degree from Belmont University - Nashville, TN. [1997]